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Vancouver 1, BC

Montreal 08, QC

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Montreal 08, QC

Los Angeles 4, CA

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Los Angeles 4, CA

Los Angeles 3, CA

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Los Angeles 3, CA

Payment Platform

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Payment Platform

A service disruption has been identified that potentially affects you or your end users; details can be found below.

Geographic Area and/or PSAPs Potentially Affected:

FCC ID 4026 - Jefferson County Sheriffs Department, MS

We’ll continue providing updates regularly and as soon as they become available.

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A service disruption has been identified that potentially affects you or your end users; details can be found below.

Geographic Area and/or PSAPs Potentially Affected:

FCC ID 4026 - Jefferson County Sheriffs Department, MS

We’ll continue providing updates regularly and as soon as they become available.

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Une interruption de service a été identifiée qui pourrait potentiellement vous affecter ou affecter vos utilisateurs finaux ; les détails sont disponibles ci-dessous.

Zone géographique et/ou PSAP potentiellement concernés :

ID FCC 4026 - Département du shérif du comté de Jefferson, Mississippi

Nous continuerons à fournir des mises à jour régulièrement et dès qu'elles seront disponibles.

One of our service providers will be performing a phased infrastructure upgrade over the coming days. The scheduled maintenance windows are as follows:

\t•\tTuesday: 11:00 AM EDT
\t•\tWednesday to Friday: 10:00 AM EDT (each day)

Each upgrade is expected to last approximately one hour and is not anticipated to impact our services.

Please note that these upgrades will only affect toll-free numbers.

If you experience any issues with toll-free services following these maintenance windows, kindly reach out to Technical Support for assistance.

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One of our service providers will be performing a phased infrastructure upgrade over the coming days. The scheduled maintenance windows are as follows:

\t•\tTuesday: 11:00 AM EDT
\t•\tWednesday to Friday: 10:00 AM EDT (each day)

Each upgrade is expected to last approximately one hour and is not anticipated to impact our services.

Please note that these upgrades will only affect toll-free numbers.

If you experience any issues with toll-free services following these maintenance windows, kindly reach out to Technical Support for assistance.

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L'un de nos fournisseurs de services procédera à une mise a niveau progressive de l'infrastructure au cours des prochains jours. Les fenêtres de maintenance programmées sont les suivantes :

- Mardi : 11:00 AM EDT
- Du mercredi au vendredi : 10:00 AM EDT (chaque jour)

Chaque mise à niveau devrait durer environ une heure et ne devrait pas avoir d'incidence sur nos services.

Veuillez noter que ces mises à niveau n'affecteront que les numéros sans frais.

Si vous rencontrez des difficultés avec les numéros sans-frais après ces fenêtres de maintenance, veuillez contacter notre équipe d'assistance technique pour obtenir de l'aide.

Our Chat and Tickets service provider is currently experiencing an issue affecting the Live Chat portion of our support platform. We are following this issue closely and we’ll update this tracker as soon the case is resolved.

Please send your support inquiries to support@voip.ms in the meantime.

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Please send your support inquiries to support@voip.ms in the meantime.

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Notre fournisseur de services de chat et de tickets rencontre actuellement un problème affectant la partie chat en direct de notre plateforme d'assistance. Nous suivons ce problème de près et mettrons à jour ce suivi dès que le problème sera résolu.

En attendant, veuillez envoyer vos demandes d'assistance à support@voip.ms .

Our API system is currently unreachable, we are already investigating this issue.

Our apologies for any inconvenience you may experience as a result.

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Our API system is currently unreachable, we are already investigating this issue.

Our apologies for any inconvenience you may experience as a result.

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Notre système API est actuellement inaccessible, nous étudions déjà ce problème.

Nous vous prions de nous excuser pour la gêne occasionnée.

The issue has been resolved.

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The issue has been resolved.

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Le problème a été résolu.

We are currently investigating an incident affecting calls, voicemail and conference recordings and transcriptions.

Our apologies for any inconvenience you may experience as a result of this incident.

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We are currently investigating an incident affecting calls, voicemail and conference recordings and transcriptions.

Our apologies for any inconvenience you may experience as a result of this incident.

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Nous enquêtons actuellement sur un incident affectant les appels, la messagerie vocale et les enregistrements et transcriptions de conférences.

Nous vous prions de nous excuser pour la gêne occasionnée suite à cet incident.

This issue has been resolved.

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This issue has been resolved.

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Ce problème a été résolu.

We are currently experiencing an issue with our CDR causing it to have a delay in the response time and to reflect new calls for the Seattle 2 Server.

Our team is working in order to repair this as soon as possible.

We apologize for any inconvenience this may cause.

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We are currently experiencing an issue with our CDR causing it to have a delay in the response time and to reflect new calls for the Seattle 2 Server.

Our team is working in order to repair this as soon as possible.

We apologize for any inconvenience this may cause.

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Nous rencontrons actuellement une problématique avec les rapports d'appels (CDR), entraînant des délais dans le temps de chargement du portail client et la prise en compte de nouveaux appels pour le server Seattle 2.

Notre équipe travaille présentement afin de corriger le tout le plus rapidement possible.

Nous nous excusons pour les désagréments que cette situation peut vous causer.

This issue has been fully resolved. The logging of calls is fully up to speed.

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This issue has been fully resolved. The logging of calls is fully up to speed.

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Ce problème a été entièrement résolu. L'enregistrement des appels est entièrement opérationnel.

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