VoIPms - Notice history

All systems operational

VoIP.ms Status Page
This page is dedicated to providing all updates about VoIP.ms service availability and scheduled maintenances
Operational

Main Website - Operational

Customer Portal - Operational

REST API - Operational

Call Detail Records - Operational

Payment Platform - Operational

Email Notifications - Operational

Operational

Number Searching - Operational

Number Ordering - Operational

DID Portability - Operational

Operational

Inbound Calls - Operational

Outbound Calls - Operational

Call Recording - Operational

Call Encryption - Operational

Call Transcription - Operational

CallerID Name - Operational

Emergency Services (e911) - Operational

Voicemail Transcription - Operational

Operational

Inbound Messaging - Operational

Outbound Messaging - Operational

Messaging Center - Operational

Short Message Peer-to-Peer (SMPP) - Operational

Operational

Call Conference Service - Operational

Conference Dashboard - Operational

Conference Recording - Operational

Conference Transcription - Operational

Operational

Inbound Faxing - Operational

Outbound Faxing - Operational

Email to Fax - Operational

Operational

Inbound Virtual PRI - Operational

Burstable Virtual PRI - Operational

Operational

White-label Portal (v1.0) - Operational

White-label Portal (v2.0) - Operational

Hostname (HTTP/HTTPS) - Operational

Operational

Online Chat - Operational

Phone Assistance - Operational

Ticket System - Operational

Notice history

Jul 2025

Emergency Services - PSAP Incident Notification
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    A service disruption has been identified that potentially affects you or your end users; details can be found below.   

     

    Geographic Area and/or PSAPs Potentially Affected: 

    FCC ID 4024 - Jackson Police Department, MS
    FCC ID 8483 - Adams County E911, MS
    FCC ID 3970 - Amite County Sheriff's Department, MS
    FCC ID 3985 - Claiborne County Sheriff's Department, MS
    FCC ID 3992 - Copiah County EOC, MS
    FCC ID 3994 - Covington County E-911 Dispatch Center, MS
    FCC ID 4074 - Petal Police Department, MS
    FCC ID 4010 - Hattiesburg Police Department, MS
    FCC ID 3998 - Forrest County Sheriff's Office, MS
    FCC ID 4000 - Franklin County Sheriff's Office, MS
    FCC ID 4002 - George County Board of Supervisors, MS
    FCC ID 4003 - Greene County Sheriff's Office, MS
    FCC ID 4008 - Hancock County Central Dispatch, MS
    FCC ID 4014 - Hinds County Sheriff's Department, MS
    FCC ID 3989 - Clinton Police Department, MS
    FCC ID 8308 - Byram Police Department, MS
    FCC ID 8864 - Mississippi Capitol Police Department, MS
    FCC ID 4019 - Humphreys County Sheriff's Department, MS
    FCC ID 4025 - Jasper County Sheriff's Office, MS
    FCC ID 4026 - Jefferson County Sheriff's Department, MS
    FCC ID 4027 - Jefferson Davis County Sheriff's Office, MS
    FCC ID 4028 - Jones County Emergency Operations Center, MS
    FCC ID 4033 - Lamar County Emergency Communications, MS
    FCC ID 4038 - Lawrence County Sheriff, MS
    FCC ID 4040 - Leake County Communications Center, MS
    FCC ID 4044 - Lincoln County Sheriff's Office, MS
    FCC ID 4085 - Ridgeland Police Department, MS
    FCC ID 4049 - Madison Police Department, MS
    FCC ID 4048 - Madison County Sheriff's Office, MS
    FCC ID 3979 - Canton Police Department, MS
    FCC ID 4050 - Marion County Sheriffs Office, MS
    FCC ID 3991 - Columbia Police Department, MS
    FCC ID 3984 - Choctaw 9-1-1, MS
    FCC ID 4060 - Newton County Emergency Management Agency E9-1-1, MS
    FCC ID 4072 - Pearl River County Sheriff's Department, MS
    FCC ID 4073 - Perry County Sheriffs Department, MS
    FCC ID 4052 - McComb-Pike Central Dispatch, MS
    FCC ID 4083 - Richland Police Department, MS
    FCC ID 4071 - Pearl Police Department, MS
    FCC ID 3997 - Flowood Police Department, MS
    FCC ID 3977 - Brandon Police Department, MS
    FCC ID 4082 - Rankin County Sheriffs Office, MS
    FCC ID 4087 - Scott County Sheriff's Office, MS
    FCC ID 4089 - Simpson County Sheriff's Office, MS
    FCC ID 4090 - Smith County Sheriff's Office, MS
    FCC ID 4093 - Stone County 9-1-1, MS
    FCC ID 4102 - Walthall County Sheriffs Office, MS
    FCC ID 4101 - Vicksburg-Warren E9-1-1, MS
    FCC ID 4106 - Wayne County Sheriff's Office, MS
    FCC ID 4108 - Wilkinson County Sheriff's Office, MS
    FCC ID 4111 - Yazoo County E9-1-1, MS 

     

    Impact of the issue: 

    PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information, Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line

     

    We’ll continue providing updates regularly and as soon as they become available. 

Jun 2025

Scheduled Maintenance - Call Transcription Service
  • Completed
    2025-06-18 at 22:00:00
    Completed
    2025-06-18 at 22:00:00
    Maintenance has completed successfully
  • In progress
    2025-06-18 at 13:00:01
    In progress
    2025-06-18 at 13:00:01
    Maintenance is now in progress
  • Planned
    2025-06-18 at 13:00:00
    Planned
    2025-06-18 at 13:00:00

    We will be performing scheduled maintenance to improve the performance and accuracy of our Call Transcription services.

    • What's happening?

    We're making important updates behind the scenes to support upcoming enhancements and new features.

    • When?

    The maintenance will begin on Wednesday, June 18, at 9 am EST and is expected to take up to 9 hours.

    • Impact on Services

    The Call Transcription feature will remain available during this time, though some recent records may experience a short delay before appearing in the system.

    We appreciate your patience and understanding as we work to bring you a better experience.

    Thank you

    =============

    Nous effectuerons une maintenance programmée afin d’améliorer la performance et la précision de notre service de Transcription d’appels.

    • Qu’est-ce qui va se passer ?


    Nous déployons des mises à jour importantes en arrière-plan pour préparer l’arrivée de nouvelles améliorations et fonctionnalités.

    • Quand?


    La maintenance commencera le mercredi 18 juin à 9h00 (heure de l’Est) et devrait durer jusqu’à 9 heures.

    • Impact sur les services


    La fonctionnalité de Transcription d’appels restera disponible pendant toute la durée de la maintenance. Toutefois, certains enregistrements récents pourraient apparaître avec un léger délai.

    Merci pour votre patience et votre compréhension pendant que nous travaillons à vous offrir une meilleure expérience.

    Merci.

May 2025

Live Chat Assistance
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Our Chat and Tickets service provider is currently experiencing an issue affecting the Live Chat portion of our support platform. We are following this issue closely and we’ll update this tracker as soon the case is resolved.

    Please send your support inquiries to support@voip.ms in the meantime.




May 2025 to Jul 2025

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