VoIPms - Voicemail issues – Incident details

Experiencing partially degraded performance

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Voicemail issues

Resolved51 minutes

Affected

Voice

Major outage from 8:24 PM to 9:00 PM, Operational from 9:00 PM to 9:15 PM

Voicemail Transcription

Major outage from 8:24 PM to 9:00 PM, Operational from 9:00 PM to 9:15 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    Our team has identified an issue regarding our voicemail transcription and notification service. Our team is actively working to restore the service and resume normal voicemail service as soon as possible.

    We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide further updates as more information becomes available.