VoIPms - Emergency Services - PSAP Incident Notification – Incident details

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Emergency Services - PSAP Incident Notification

Resolved
Degraded performance
Started 13 days agoLasted 7 hours 49 minutes

Affected

Voice

Degraded performance from 4:15 AM to 12:05 PM

Emergency Services (e911)

Degraded performance from 4:15 AM to 12:05 PM

Updates
  • Resolved
    UTC
    Resolved

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    A service disruption has been identified that potentially affects you or your end users; details can be found below.   

     

    Geographic Area and/or PSAPs Potentially Affected: 

    "FCC ID 5066 - Dobbs Ferry Village Police Department, NY
    FCC ID 5068 - Dutchess County Department of Emergency Response, NY
    FCC ID 5144 - New York State Police-Hawthorne, NY
    FCC ID 8127 - Orange County Division of Emergency Communications, NY
    FCC ID 5183 - Putnam County 911, NY
    FCC ID 5187 - Rockland County Sheriffs Communications, NY
    FCC ID 5129 - Sullivan County 9-1-1 Center, NY
    FCC ID 5220 - Ulster County Emergency Communications, NY"

     

    Impact of the issue: 

    An issue potentially impacting emergency services to the PSAPs listed above has been identified.
    Our emergency service provider has gathered to investigate.  
    Next update in one hour.

     

    We’ll continue providing updates regularly and as soon as they become available.