Outbound Calls experiencing degraded performance

VoIP.ms Status Page
This page is dedicated to providing all updates about VoIP.ms service availability and scheduled maintenances
VoIP.ms Platform
Operational
Main Website
Operational
Customer Portal
Operational
REST API
Operational
Call Detail Records
Operational
Payment Platform
Operational
Email Notifications
Operational
Numbers
Operational
Number Searching
Operational
Number Ordering
Operational
DID Portability
Operational
Voice
Degraded performance
Inbound Calls
Operational
Outbound Calls
Degraded performance
Call Recording
Operational
Call Encryption
Operational
Call Transcription
Operational
CallerID Name
Operational
Emergency Services (e911)
Operational
Voicemail Transcription
Operational
Messaging
Operational
Inbound Messaging
Operational
Outbound Messaging
Operational
Messaging Center
Operational
Short Message Peer-to-Peer (SMPP)
Operational
Call Conference
Operational
Call Conference Service
Operational
Conference Dashboard
Operational
Conference Recording
Operational
Conference Transcription
Operational
Virtual Fax
Operational
Inbound Faxing
Operational
Outbound Faxing
Operational
Email to Fax
Operational
Virtual PRI
Operational
Inbound Virtual PRI
Operational
Burstable Virtual PRI
Operational
Reseller Interface
Operational
White-label Portal (v1.0)
Operational
White-label Portal (v2.0)
Operational
Hostname (HTTP/HTTPS)
Operational
Support
Operational
Online Chat
Operational
Phone Assistance
Operational
Ticket System
Operational

Notice history

Jan 2024

Dec 2023

Scheduled Maintenance
  • Completed
    2023-12-13 at 14:31:50
    Completed
    2023-12-13 at 14:31:50

    The maintenance is now complete. If you encounter an issue, please don’t hesitate to reach our technical support via live chat or via email at support@voip.ms.
    --
    La maintenance est complétée. Si vous avez une problématique, n’hésitez pas à contacter notre soutien technique par clavardage en ligne ou par courriel à soutien@voip.ms.

  • In progress
    2023-12-13 at 6:00:01
    In progress
    2023-12-13 at 6:00:01

    Maintenance is now in progress

  • Planned
    2023-12-13 at 6:00:00
    Planned
    2023-12-13 at 6:00:00

    On Wednesday, December 13th, one of our major Canada carriers will be performing maintenance works in one of their main switches serving the areas of Montreal. The total operational window for the maintenance is scheduled from 1:00 am to 2:00 am EST, however, the impact is expected to be for 10 minutes during which, incoming calls to DID numbers from previously mentioned areas may not complete properly.

    We apologize for any inconvenience you may experience as a result.

    ==================================================

    Le mercredi 13 décembre, l'un de nos principaux transporteurs canadiens effectuera des travaux de maintenance dans l'un de ses principaux commutateurs desservant les régions de Montréal. La période de maintenance est prévue de 1h00 à 2h00 HNE, mais l'impact devrait être d'une durée de 10 minutes pendant lesquelles les appels entrants vers les numéros DID des régions mentionnées ci-dessus pourraient ne pas aboutir correctement.

    Nous nous excusons pour les inconvénients que cette situation pourrait vous causer.

Nov 2023

San Jose 1 and 2 Scheduled maintenance
  • Completed
    2023-11-15 at 5:26:57
    Completed
    2023-11-15 at 5:26:57

    The maintenance for our servers San Jose 1 and San Jose 2 is now complete. If you encounter an issue, please don’t hesitate to reach our technical support via live chat or via email at support@voip.ms.
    --
    La maintenance de nos serveurs San Jose 1 et San Jose 2 est maintenant complétée. Si vous avez une problématique, n’hésitez pas à contacter notre soutien technique par clavardage en ligne ou par courriel à soutien@voip.ms.

  • In progress
    2023-11-15 at 4:00:01
    In progress
    2023-11-15 at 4:00:01

    Maintenance is now in progress

  • Planned
    2023-11-15 at 4:00:00
    Planned
    2023-11-15 at 4:00:00

    Our San Jose 1 and 2 servers will undergo maintenance for a period of time estimated at 3 hours. This maintenance is scheduled to take place on Thursday, Nov 14th from 23:00 to Nov 15th 02:00 EST.

    During this maintenance window, the servers will not be available for 30 minutes to 3 hours and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result.

    ===

    Nos serveurs San Jose 1 et 2 feront l'objet d'une maintenance pour une durée estimée à 3 heures. Cette maintenance est prévue du jeudi 14 novembre de 23h00 au 15 novembre à 02h00 (EST).

    Pendant cette période de maintenance, les serveurs ne seront pas disponibles pour une durée pouvant aller de 30 minutes à 3 heures et les appels seront réacheminés via un serveur secondaire. Nous vous présentons nos excuses pour les désagréments que cela pourrait vous occasionner.

Nov 2023 to Jan 2024