All systems operational

VoIP.ms Status Page (Beta)
This page is dedicated to providing all updates about VoIP.ms service availability and scheduled maintenances
VoIP.ms Platform
Operational
Main Website
Operational
Customer Portal
Operational
REST API
Operational
Call Detail Records
Operational
Payment Platform
Operational
Email Notifications
Operational
Numbers
Operational
Number Searching
Operational
Number Ordering
Operational
DID Portability
Operational
Voice
Operational
Inbound Calls
Operational
Outbound Calls
Operational
Call Recording
Operational
Call Encryption
Operational
Call Transcription
Operational
CallerID Name
Operational
Emergency Services (e911)
Operational
Voicemail Transcription
Operational
Messaging
Operational
Inbound Messaging
Operational
Outbound Messaging
Operational
Messaging Center
Operational
Short Message Peer-to-Peer (SMPP)
Operational
Call Conference
Operational
Call Conference Service
Operational
Conference Dashboard
Operational
Conference Recording
Operational
Conference Transcription
Operational
Virtual Fax
Operational
Inbound Faxing
Operational
Outbound Faxing
Operational
Email to Fax
Operational
Virtual PRI
Operational
Inbound Virtual PRI
Operational
Burstable Virtual PRI
Operational
Reseller Interface
Operational
White-label Portal (v1.0)
Operational
White-label Portal (v2.0)
Operational
Hostname (HTTP/HTTPS)
Operational
Support
Operational
Online Chat
Operational
Phone Assistance
Operational
Ticket System
Operational

Notice history

Dec 2023

No notices reported this month

Nov 2023

San Jose 1 and 2 Scheduled maintenance
  • Completed
    2023-11-15 at 5:26:57
    Completed
    2023-11-15 at 5:26:57

    The maintenance for our servers San Jose 1 and San Jose 2 is now complete. If you encounter an issue, please don’t hesitate to reach our technical support via live chat or via email at support@voip.ms.
    --
    La maintenance de nos serveurs San Jose 1 et San Jose 2 est maintenant complétée. Si vous avez une problématique, n’hésitez pas à contacter notre soutien technique par clavardage en ligne ou par courriel à soutien@voip.ms.

  • In progress
    2023-11-15 at 4:00:01
    In progress
    2023-11-15 at 4:00:01

    Maintenance is now in progress

  • Planned
    2023-11-15 at 4:00:00
    Planned
    2023-11-15 at 4:00:00

    Our San Jose 1 and 2 servers will undergo maintenance for a period of time estimated at 3 hours. This maintenance is scheduled to take place on Thursday, Nov 14th from 23:00 to Nov 15th 02:00 EST.

    During this maintenance window, the servers will not be available for 30 minutes to 3 hours and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result.

    ===

    Nos serveurs San Jose 1 et 2 feront l'objet d'une maintenance pour une durée estimée à 3 heures. Cette maintenance est prévue du jeudi 14 novembre de 23h00 au 15 novembre à 02h00 (EST).

    Pendant cette période de maintenance, les serveurs ne seront pas disponibles pour une durée pouvant aller de 30 minutes à 3 heures et les appels seront réacheminés via un serveur secondaire. Nous vous présentons nos excuses pour les désagréments que cela pourrait vous occasionner.

Montreal-8 issues
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    Our Montreal-8 server is experiencing some connectivity issues. We have re-routed its traffic to another server, while this is investigated and fixed.

    Thank you for your patience

Emergency Server Maintenance
  • Completed
    2023-11-10 at 5:13:43
    Completed
    2023-11-10 at 5:13:43

    Maintenance has completed successfully.

  • In progress
    2023-11-10 at 5:00:01
    In progress
    2023-11-10 at 5:00:01

    Maintenance is now in progress

  • Planned
    2023-11-10 at 5:00:00
    Planned
    2023-11-10 at 5:00:00

    There will be an emergency maintenance period affecting our Montreal-8 POP. This maintenance is scheduled to start on November 10 at 00:00 EST, and last for a maximum of 30 minutes, calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result

Oct 2023

Toronto 04 Scheduled Maintenance
  • Completed
    2023-10-27 at 3:14:04
    Completed
    2023-10-27 at 3:14:04

    Maintenance has completed successfully.

  • In progress
    2023-10-27 at 2:00:01
    In progress
    2023-10-27 at 2:00:01

    Maintenance is now in progress

  • Planned
    2023-10-27 at 2:00:00
    Planned
    2023-10-27 at 2:00:00

    Our Toronto-04 server will undergo maintenance for a period of time estimated at 2 hours. This maintenance is scheduled to take place on Thursday, Oct 26th from 22:00 to Friday, Oct 27th 00:00 EST.

    During this maintenance window, the server will not be available for 30 minutes to 2 hours and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result.

    ===

    Notre serveur Toronto-04 fera l'objet d'une maintenance pendant une durée estimée à 2 heures. Cette maintenance est prévue du jeudi 26 octobre de 22h00 au vendredi 27 octobre 00h00 HAE.

    Pendant cette fenêtre de maintenance, le serveur ne sera pas disponible pendant une période de 30 minutes à 2 heures et les appels seront réacheminés via un serveur alternatif. Nous nous excusons pour tout inconvénient que cette situation pourrait causer.

Toronto 03 Scheduled Maintenance
  • Completed
    2023-10-25 at 3:01:56
    Completed
    2023-10-25 at 3:01:56

    Maintenance has completed successfully.

  • In progress
    2023-10-25 at 2:00:01
    In progress
    2023-10-25 at 2:00:01

    Maintenance is now in progress

  • Planned
    2023-10-25 at 2:00:00
    Planned
    2023-10-25 at 2:00:00

    Our Toronto-03 server will undergo maintenance for a period of time estimated at 2 hours. This maintenance is scheduled to take place on Tuesday, Oct 24th from 22:00 to Wednesday, Oct 25th 00:00 EST.

    During this maintenance window, the server will not be available for 30 minutes to 2 hours and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result.

    ===

    Notre serveur Toronto-03 fera l'objet d'une maintenance pendant une durée estimée à 2 heures. Cette maintenance est prévue du mardi 24 octobre de 22h00 au mercredi 25 octobre 00h00 HAE.

    Pendant cette fenêtre de maintenance, le serveur ne sera pas disponible pendant une période de 30 minutes à 2 heures et les appels seront réacheminés via un serveur alternatif. Nous nous excusons pour tout inconvénient que cette situation pourrait causer.

Toronto 02 Scheduled Maintenance
  • Completed
    2023-10-24 at 3:22:22
    Completed
    2023-10-24 at 3:22:22

    Maintenance has completed successfully.

  • In progress
    2023-10-24 at 2:00:01
    In progress
    2023-10-24 at 2:00:01

    Maintenance is now in progress

  • Planned
    2023-10-24 at 2:00:00
    Planned
    2023-10-24 at 2:00:00

    Our Toronto-02 server will undergo maintenance for a period of time estimated at 2 hours. This maintenance is scheduled to take place on Monday, Oct 23rd from 22:00 to Tuesday, Oct 24th 00:00 EST.

    During this maintenance window, the server will not be available for 30 minutes to 2 hours and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result.

    ===

    Notre serveur Toronto-02 fera l'objet d'une maintenance pendant une durée estimée à 2 heures. Cette maintenance est prévue du lundi 23 octobre de 22h00 au mardi 24 octobre 00h00 HAE.

    Pendant cette fenêtre de maintenance, le serveur ne sera pas disponible pendant une période de 30 minutes à 2 heures et les appels seront réacheminés via un serveur alternatif. Nous nous excusons pour tout inconvénient que cette situation pourrait causer.

Scheduled Server Maintenace
  • Completed
    2023-10-12 at 1:28:23
    Completed
    2023-10-12 at 1:28:23

    Maintenance has completed successfully.

  • In progress
    2023-10-11 at 23:00:01
    In progress
    2023-10-11 at 23:00:01

    Maintenance is now in progress

  • Planned
    2023-10-11 at 23:00:00
    Planned
    2023-10-11 at 23:00:00

    Our Paris-1 server will undergo maintenance during a period of time estimated at 3 hours. This maintenance is scheduled to take place on Wednesday, Oct 11th from 19:00 to 22:00 DST.

    During this maintenance window, the servers will not be available for a period of 30 minutes to 3 hours and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result

    ===

    Notre serveur Paris-1 subira une maintenance pendant une période estimée à 3 heures. Cette maintenance est prévue le mercredi 11 octobre de 19:00 à 22:00 HAE.

    Pendant cette période de maintenance, le serveur ne sera pas disponible pendant une période pouvant aller de 30 minutes à 3 heures et les appels seront redirigés vers un serveur de secours. Nous vous prions de bien vouloir nous excuser pour tout désagrément que cette opération pourrait vous causer.

Scheduled Server Maintenance
  • Completed
    2023-10-06 at 11:59:00
    Completed
    2023-10-06 at 11:59:00

    The maintenance for our server Los Angeles 1 and 2 is now complete. If you encounter an issue, please don’t hesitate to reach our technical support via live chat or via email at support@voip.ms.
    --
    La maintenance de notre serveur Los Angeles 1 et 2 est maintenant complétée. Si vous avez une problématique, n’hésitez pas à contacter notre soutien technique par clavardage en ligne ou par courriel à soutien@voip.ms.

  • In progress
    2023-10-06 at 4:00:01
    In progress
    2023-10-06 at 4:00:01

    Maintenance is now in progress

  • Planned
    2023-10-06 at 4:00:00
    Planned
    2023-10-06 at 4:00:00

    Our Los Angeles 1 and Los Angeles 2 servers will undergo maintenance during a period of time estimated at 4 hours. This maintenance is scheduled to take place on Friday, October 6th from 12:00 AM to 4:00 AM EST. During this maintenance window, these servers may experience 15 minutes or less of downtime. Our apologies for any inconvenience you may experience as a result.

    ====

    Notre serveur Los Angeles 1 et Los Angeles 2 subiront une maintenance pendant une période estimée à 4 heures. Cette maintenance est prévue le 6 octobre de 12:00AM à 4:00AM (HNE).
    Pendant cette période de maintenance, le serveur ne sera pas disponible pendant une période allant jusqu'à 15 minutes. Nous vous prions de bien vouloir nous excuser pour tout désagrément que cette opération pourrait vous causer.

Oct 2023 to Dec 2023