All systems operational

VoIP.ms Status Page (Beta)
This page is dedicated to providing all updates about VoIP.ms service availability and scheduled maintenances
VoIP.ms Platform
Operational
Main Website
Operational
Customer Portal
Operational
REST API
Operational
Call Detail Records
Operational
Payment Platform
Operational
Email Notifications
Operational
Numbers
Operational
Number Searching
Operational
Number Ordering
Operational
DID Portability
Operational
Voice
Operational
Inbound Calls
Operational
Outbound Calls
Operational
Call Recording
Operational
Call Encryption
Operational
Call Transcription
Operational
CallerID Name
Operational
Emergency Services (e911)
Operational
Voicemail Transcription
Operational
Messaging
Operational
Inbound Messaging
Operational
Outbound Messaging
Operational
Messaging Center
Operational
Short Message Peer-to-Peer (SMPP)
Operational
Call Conference
Operational
Call Conference Service
Operational
Conference Dashboard
Operational
Conference Recording
Operational
Conference Transcription
Operational
Virtual Fax
Operational
Inbound Faxing
Operational
Outbound Faxing
Operational
Email to Fax
Operational
Virtual PRI
Operational
Inbound Virtual PRI
Operational
Burstable Virtual PRI
Operational

Notice history

Oct 2022

Scheduled Maintenance
Scheduled for 2022-10-04 at 5:00:00 – 2022-10-04 at 8:00:00 3 hours
  • Planned
    2022-10-04 at 5:00:00

    On Tuesday, October 4th, one of our major Canada carriers will be performing maintenance works in one of their main switches serving the Greater Area of Montreal. The total operational window for the maintenance is scheduled from 1:00 am to 4:00 am EST, however, the impact is expected to be only for 10 minutes during which, incoming calls to DID numbers from different areas of Montreal may not complete properly.

    We apologize for any inconvenience you may experience as a result.

    ====

    Mardi 4 octobre, l'un de nos principaux transporteurs canadiens effectuera des travaux de maintenance sur l'un de ses principaux commutateurs desservant la grande région de Montréal. La période prévue pour cette maintenance est de 1h à 4h du matin (HAE), mais ne devrait durer que 10 minutes. Pendant cette période, les appels entrants vers les numéros DID de différentes zones de Montréal pourraient ne pas aboutir correctement.

    Nous nous excusons pour tout inconvénient que cette situation pourrait vous occasionner.

Sep 2022

Reseller Portal
  • Resolved
    2022-09-28 at 15:52:55

    We just resolved the issue!

  • Investigating
    2022-09-28 at 15:27:25

    We are currently investigating this incident.

Scheduled maintenance
  • Completed
    2022-09-21 at 7:00:00

    The maintenance is now complete. If you encounter an issue, please don’t hesitate to reach our technical support via live chat or via email at support@voip.ms. <BR>--<BR> La maintenance est maintenant complétée. Si vous avez une problématique, n’hésitez pas à contacter notre soutien technique par clavardage en ligne ou par courriel à soutien@voip.ms.

  • In progress
    2022-09-21 at 5:00:01

    Maintenance is now in progress

  • Planned
    2022-09-21 at 5:00:00

    On Wednesday, September 21st, one of our major Canada carriers will be performing maintenance works in one of their main switches serving the Greater Area of Montreal. The total operational window for the maintenance is scheduled from 1:00 am to 4:00 am EST, however, the impact is expected to be only for 10 minutes during which, incoming calls to DID numbers from different areas of Montreal may not complete properly.

    We apologize for any inconvenience you may experience as a result.

    ====

    Mercredi 21 septembre, l'un de nos principaux transporteurs canadiens effectuera des travaux de maintenance sur l'un de ses principaux commutateurs desservant la grande région de Montréal. La période prévue pour cette maintenance est de 1h à 4h du matin (HAE), mais ne devrait durer que 10 minutes. Pendant cette période, les appels entrants vers les numéros DID de différentes zones de Montréal pourraient ne pas aboutir correctement.

    Nous nous excusons pour tout inconvénient que cette situation pourrait vous occasionner.

Montreal 2 Server
  • Resolved
    2022-09-15 at 18:33:47

    This issue is now resolved and our team is monitoring closely to make sure all services remain functional.

  • Investigating
    2022-09-15 at 16:49:05

    Our Montreal 2 server is currently unreachable. Our team has engaged the data center to learn more about this issue and we will post updates as they come. In the meantime, we have routed all the traffic to a back-up server.

Connection to POP Servers
  • Resolved
    2022-09-08 at 16:17:32

    Our team was able to identify an issue related to changes made on the backbone routes of the internet. We have made changes on our side in order to adjust and re-establish a successful connection for the areas affected.

  • Investigating
    2022-09-08 at 15:32:36

    We are aware of reports of customers that are having issues connecting and registering to multiple POP servers. Our team is already investigating this issue.

Aug 2022

Scheduled Maintenance
  • Completed
    2022-08-26 at 4:44:45

    The maintenance for our servers Montreal 4, 9, and 10 is now complete. If you encounter an issue, please don’t hesitate to reach our technical support via live chat or via email at support@voip.ms.

    La maintenance de nos serveurs Montreal 4, 9 et 10 est maintenant complétée. Si vous avez une problématique, n’hésitez pas à contacter notre soutien technique par clavardage en ligne ou par courriel à soutien@voip.ms.

  • In progress
    2022-08-26 at 2:00:01

    Maintenance is now in progress

  • Planned
    2022-08-26 at 2:00:00

    Our Montreal 4, 9, and 10 servers will undergo maintenance during a period of time estimated at 4 hours. This maintenance is scheduled to take place on Thursday, from August 25th 22:00 to August 26th 02:00 EST.

    During this maintenance window, the servers will not be available for a period of 30 minutes to 4 hours and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result

    ===

    Nos serveurs Montréal 4, 9 et 10 subiront une maintenance pendant une période estimée à 4 heures. Cette maintenance est prévue le jeudi, du 25 Août 22:00 au 26 Août 02:00 HAE.

    Pendant cette période de maintenance, les serveurs ne seront pas disponibles pendant une période allant de 30 minutes à 4 heures et les appels seront redirigés vers un serveur de secours. Nous vous prions de bien vouloir nous excuser pour tout désagrément que cette opération pourrait vous causer.

Los Angeles 2 POP
  • Resolved
    2022-08-19 at 6:03:41

    The issue has been identified and fixed.

  • Investigating
    2022-08-19 at 5:19:32

    Our Los Angeles 2 server is currently unreachable. Our team has engaged the data center to learn more about this issue and we will post updates as they come.

    In the meantime, we have routed all the traffic to a backup server.

    We sincerely apologize for the inconvenience this may cause.

Montreal Data Center Maintenance
  • In progress
    2022-08-11 at 4:00:01

    Maintenance is now in progress

  • Completed
    2022-08-11 at 4:00:01

    The maintenance for our servers is now complete. If you encounter an issue, please don’t hesitate to reach our technical support via live chat or via email at support@voip.ms. <BR>--<BR> La maintenance de notre serveurs est maintenant complétée. Si vous avez une problématique, n’hésitez pas à contacter notre soutien technique par clavardage en ligne ou par courriel à soutien@voip.ms.

  • Planned
    2022-08-11 at 4:00:00

    Our Montreal data center will undergo maintenance during a period of time estimated at 1 hour. This maintenance is scheduled to take place on August 10th from 00:00 to 01:00 EDT.

    Customers should not be affected by this maintenance

    ====

    Notre centre de données de Montréal subira une maintenance pendant une période de temps estimée à 1 heure. Cette maintenance est prévue pour le 10 août de 00:00 à 01:00 HAE.

    Les clients ne devraient pas être affectés par cette maintenance

Scheduled Server Maintenance
  • Completed
    2022-08-09 at 3:22:09

    The maintenance for our server dallas2.voip.ms is now complete. If you encounter an issue, please don’t hesitate to reach our technical support via live chat or via email at support@voip.ms.

    La maintenance de notre serveur dallas2.voip.ms est maintenant complétée. Si vous avez une problématique, n’hésitez pas à contacter notre soutien technique par clavardage en ligne ou par courriel à soutien@voip.ms.

  • In progress
    2022-08-09 at 2:00:01

    Maintenance is now in progress

  • Planned
    2022-08-09 at 2:00:00

    Our Dallas-2 server will undergo maintenance during a period of time estimated at 3 hours. This maintenance is scheduled to take place on Monday, from August 8th 22:00 to August 9th 01:00 EST.

    During this maintenance window, the server will not be available for a period of 30 minutes to 3 hours and calls will be re-routed through a backup server. Our apologies for any inconvenience you may experience as a result

    ===

    Notre serveur Dallas-2 subira une maintenance pendant une période estimée à 3 heures. Cette maintenance est prévue le Mercredi, du 8 Août 22:00 au 9 Août 01:00 HAE.

    Pendant cette période de maintenance, le serveur ne sera pas disponible pendant une période allant de 30 minutes à 3 heures et les appels seront redirigés vers un serveur de secours. Nous vous prions de bien vouloir nous excuser pour tout désagrément que cette opération pourrait vous causer.

Aug 2022 to Oct 2022