VoIPms - CDR and Call Recording Records – Los Angeles 4 – Incident details

Experiencing partially degraded performance

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CDR and Call Recording Records – Los Angeles 4

ResolvedDegraded performance5 hours 26 minutes

Affected

Point of Presence: United States

Degraded performance from 3:46 PM to 9:12 PM

Los Angeles 4, CA

Degraded performance from 3:46 PM to 9:12 PM

  • ResolvedUTC

    Our provider has responded to our inquiry, and the server connectivity appears to be stable at this time.

    We are continuing to monitor the situation closely to ensure that CDR and Call Recording records are being properly processed and reflected in your account portal.

  • InvestigatingUTC

    We sincerely apologize, as we are experiencing issues affecting CDR and Call Recording records on the Los Angeles 4 server.

    Please note that calls and services remain fully operational and are not affected. However, CDR and Call Recording records may experience delays before appearing in your account portal if you are using this server.

    Our team is once again in direct contact with the provider, actively working to identify the cause and implement a permanent solution to prevent this issue from recurring.

    We sincerely apologize for the inconvenience and appreciate your continued patience and understanding.