New York Servers - Incident details - VoIPms - Status

VoIP.ms Status Page

This page is dedicated to providing all updates about VoIP.ms service availability and scheduled maintenances

New York Servers

Resolved

Major outage

Started over 2 years agoLasted 2 days

Affected

Point of Presence: United States

New York 1, NY

New York 2, NY

New York 3, NY

New York 4, NY

Updates

Resolved
2023-07-13 at 7:12:15
Resolved
2023-07-13 at 7:12:15
After our providers restored the power on the data center and the servers came back, we canceled the re-route over these servers.

Thank you for your patience on this.
Update
2023-07-11 at 8:27:54
Update
2023-07-11 at 8:27:54
We have successfully re-routed all the DIDs that were using Newyork 1 to 4 to backup servers, this is a temporary measure, while our provider gets their issue fixed.

Thank you for your patience on this.
Update
2023-07-11 at 3:16:50
Update
2023-07-11 at 3:16:50
We have just received updates from our provider: They are still working on the issue with their respective vendor. We are still awaiting a firm ETA.

Rest assured that our team keeps monitoring this and that we will provide further updates as soon as possible.
Identified
2023-07-11 at 0:09:45
Identified
2023-07-11 at 0:09:45
Hello,

Our provider has identified a power issue on the datacenter that hosts these servers. They reported that they are working on fixing this, however, there is no ETA.

We apologize for the inconvenience.
Investigating
2023-07-10 at 22:16:56
Investigating
2023-07-10 at 22:16:56
We are experiencing issues with our New York-1, New York-2, New York-3 and New York- 4 POPs. We are investigating this.

Thank you for understanding.