Some Toronto servers experience issues - Incident details - VoIPms - Status

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Resolved
Some Toronto servers experience issues

Started

2023-05-06 at 11:26:17

Status

Resolved after 34 minutes

Impact

Major outage

Affected

Point of Presence: Canada

Toronto 06, ON

Toronto 07, ON

Toronto 08, ON

Toronto 09, ON

Resolved
2023-05-06 at 11:59:56
Resolved
2023-05-06 at 11:59:56
This issue was caused by a network error on our provider's side. This has been fixed now and the re-routing has been canceled, all should be working normally now.

We apologize for the inconvenience.
Investigating
2023-05-06 at 11:26:17
Investigating
2023-05-06 at 11:26:17
Our servers Toronto 06, Toronto 07, Toronto 08, and Toronto 09 are currently unreachable. We have engaged communication with our providers to learn what he issue is, meanwhile, we have re-routed traffic from those POPs to other ones, please be patient.

We will provide updates as soon as possible.

Regards