VoIPms - Call Recordings on POPs NY-5, NY-6 and NY-8 – Incident details

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Call Recordings on POPs NY-5, NY-6 and NY-8

Resolved
Degraded performance
Started 7 months agoLasted about 9 hours

Affected

Voice

Degraded performance from 6:58 AM to 3:42 PM

Call Recording

Degraded performance from 6:58 AM to 3:42 PM

Call Transcription

Degraded performance from 6:58 AM to 3:42 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    This issue is also affecting NY-7, we continue investigating.

  • Investigating
    UTC
    Investigating

    Call recordings and Transcriptions are delayed on POPs NY-5, NY-6 and NY-8, we are investigating this issue.