All systems operational

VoIP.ms Status Page
This page is dedicated to providing all updates about VoIP.ms service availability and scheduled maintenances

New York Servers

Resolved
Major outage
Started 10 months ago Lasted 2 days

Affected

Point of Presence: United States
New York 1, NY
New York 2, NY
New York 3, NY
New York 4, NY
Updates
  • Resolved
    Resolved

    After our providers restored the power on the data center and the servers came back, we canceled the re-route over these servers.

    Thank you for your patience on this.

  • Identified
    Update

    We have successfully re-routed all the DIDs that were using Newyork 1 to 4 to backup servers, this is a temporary measure, while our provider gets their issue fixed.

    Thank you for your patience on this.

  • Identified
    Update

    We have just received updates from our provider: They are still working on the issue with their respective vendor. We are still awaiting a firm ETA.

    Rest assured that our team keeps monitoring this and that we will provide further updates as soon as possible.

  • Identified
    Identified

    Hello,

    Our provider has identified a power issue on the datacenter that hosts these servers. They reported that they are working on fixing this, however, there is no ETA.

    We apologize for the inconvenience.

  • Investigating
    Investigating

    We are experiencing issues with our New York-1, New York-2, New York-3 and New York- 4 POPs. We are investigating this.

    Thank you for understanding.