Our carrier has confirmed this issue is now resolved. The source of the issue was confirmed to be a widespread Bell outage affecting the Ontario area, majorly Ottawa. Please contact technical support in case you are still experiencing trouble with your numbers.
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Update
Our upstream carrier is still working diligently along with their partners to resolve this issue affecting the area of Ontario. We remain working closely with them and we’ll provide any news as soon as they are available.
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One of our upstream carriers is currently experiencing an issue affecting incoming calls to some local DID numbers Ottawa, Ontario region. You may experience issues like silence, dropped calls or connectivity issues while calling your DIDs. We are diligently working with them in order to restore the service.