VoIPms - Connection to POP Servers – Incident details
All systems operational
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Connection to POP Servers
Resolved
Operational
Started about 2 years agoLasted about 1 hour
Affected
Voice
Operational from 3:32 PM to 4:17 PM
Inbound Calls
Operational from 3:32 PM to 4:17 PM
Outbound Calls
Operational from 3:32 PM to 4:17 PM
Updates
Resolved
Resolved
Our team was able to identify an issue related to changes made on the backbone routes of the internet. We have made changes on our side in order to adjust and re-establish a successful connection for the areas affected.
Investigating
Investigating
We are aware of reports of customers that are having issues connecting and registering to multiple POP servers. Our team is already investigating this issue.