VoIPms - Voicemail Transcription and Email Delays – Incident details

Experiencing partially degraded performance

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Voicemail Transcription and Email Delays

InvestigatingDegraded performance

Affected

Voice

Degraded performance from 6:25 PM to 12:00 AM

Voicemail Transcription

Degraded performance from 6:25 PM to 12:00 AM

  • InvestigatingUTC

    We are aware of an issue affecting voicemail transcription that is causing delays in email notifications.

    As a temporary workaround, disabling voicemail transcription will allow voicemail email notifications to arrive promptly.

    Our team is actively working on a fix and will resolve the issue as soon as possible.

    We apologize for any inconvenience this may cause and appreciate your patience.