VoIPms - Emergency Services - PSAP Incident Notification INC3765933 – Incident details

Experiencing partially degraded performance

VoIP.ms Status Page
This page is dedicated to providing all updates about VoIP.ms service availability and scheduled maintenances

Emergency Services - PSAP Incident Notification INC3765933

Investigating
Degraded performance
Started about 5 hours ago

Affected

Voice

Degraded performance from 5:19 PM to 5:22 PM, Operational from 5:22 PM to 12:00 AM

Emergency Services (e911)

Degraded performance from 5:19 PM to 5:22 PM, Operational from 5:22 PM to 12:00 AM

Updates
  • Investigating
    UTC
    Investigating

    A service disruption has been identified that potentially affects you or your end users; details can be found below.   

     

    Geographic Area and/or PSAPs Potentially Affected: 

    FCC ID 840 - Murrieta Police Department, CA - Restored; 10/22/26; 1021 MT
    FCC ID 547 - Banning Police Department, CA - Restored; 10/22/26; 1021 MT
    FCC ID 551 - Beaumont Police Department, CA - Restored; 10/22/26; 1021 MT
    FCC ID 625 - CHP-(San Berdo) Inland CC-Rancho Cucamonga, CA - Restored; 10/22/26; 1021 MT
    FCC ID 625 - CHP-(San Berdo) Inland CC-Riverside, CA - Restored; 10/22/26; 1021 MT
    FCC ID 625 - CHP-(San Berdo) Inland CC-San Bernardino, CA - Restored; 10/22/26; 1021 MT
    FCC ID 915 - San Bernardino County Sheriff - Victorville, CA
    FCC ID 625 - CHP-(San Berdo) Inland CC-Arrowhead, CA
    FCC ID 8121 - Riverside County Sheriff - Palm Desert, CA - Restored; 10/22/26; 1021 MT

     

    Impact of the issue: 

    Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line, PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information 

     

    We’ll continue providing updates regularly and as soon as they become available.