VoIPms - Customer Portal – Incident details

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Customer Portal

Resolved
Partial outage
Started about 5 hours agoLasted 22 minutes

Affected

VoIP.ms Platform

Partial outage from 5:09 PM to 5:31 PM

Main Website

Partial outage from 5:09 PM to 5:31 PM

Customer Portal

Partial outage from 5:09 PM to 5:31 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been resolved.

    Thank you for your patience and understanding while our team worked to address it.

    We will continue monitoring the Customer Portal to help ensure that the issue does not recur.

  • Identified
    UTC
    Identified

    Our team has identified the issue affecting the Customer Portal and is actively working on implementing a fix.

    We are closely monitoring the situation and will provide further updates as soon as more information becomes available.

    We appreciate your patience and understanding while we work to restore full functionality.

  • Investigating
    UTC
    Investigating

    We are investigating an issue with the Customer Portal. This issue does not affect calls, SMS, fax or any other active service functionality. Our team is working diligently to resolve this situation as soon as possible. We apologize for any inconvenience this may cause.