VoIPms - Emergency Services - PSAP Incident Notification – Incident details

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Emergency Services - PSAP Incident Notification

Resolved
Degraded performance
Started about 12 hours agoLasted 2 hours 15 minutes

Affected

Voice

Degraded performance from 8:38 AM to 10:53 AM

Emergency Services (e911)

Degraded performance from 8:38 AM to 10:53 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    A service disruption has been identified that potentially affects you or your end users; details can be found below.   

     

    Geographic Area and/or PSAPs Potentially Affected: 

    FCC ID 5942 - Puerto Rico 9-1-1 Service Governing Board, PR

     

    Impact of the issue: 

    An issue potentially impacting emergency services to the PSAPs listed above has been identified.
    Our emergency service provider has gathered to investigate.  
    Next update in one hour.

     

    We’ll continue providing updates regularly and as soon as they become available.