VoIPms - Incoming Calls for Sudbury, ON Numbers – Incident details

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Incoming Calls for Sudbury, ON Numbers

Resolved
Degraded performance
Started 20 days agoLasted 4 days

Affected

Voice

Degraded performance from 2:48 PM to 7:40 PM

Inbound Calls

Degraded performance from 2:48 PM to 7:40 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    Our carrier is still working in resolving this issue with the involved network providers.
    At this time, there is no ETA for resolution, however, we'll continue monitoring the situation closely to provide updates as they come.

  • Identified
    UTC
    Identified

    We are aware of an issue preventing incoming calls from Bell Canada and Roger's network from connecting with some Sudbury region numbers. We are working with our carrier to follow the issue and provide updates as soon as possible.

    We apologize for any inconvenience this may cause.