VoIPms - Emergency Services - PSAP Incident Notification – Incident details

Emergency Services (e911) experiencing degraded performance

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Emergency Services - PSAP Incident Notification

Investigating
Degraded performance
Started about 22 hours ago

Affected

Voice

Degraded performance from 3:21 AM to 12:00 AM

Emergency Services (e911)

Degraded performance from 3:21 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    A service disruption has been identified that potentially affects you or your end users; details can be found below.   

     

    Geographic Area and/or PSAPs Potentially Affected: 

    FCC ID 67 - Kotzebue Police Department/Regional Jail, AK

     

    Impact of the issue: 

    Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line, PSAP unable to retrieve ANI, PSAP unable to display address and/or latitude and longitude data, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information

     

    We’ll continue providing updates regularly and as soon as they become available.