VoIPms - Customer Portal - DID Orders Errors – Incident details

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Customer Portal - DID Orders Errors

ResolvedDegraded performance311 hours 29 minutes

Affected

Numbers

Degraded performance from 5:47 PM to 5:16 PM

Number Ordering

Degraded performance from 5:47 PM to 5:16 PM

  • ResolvedUTC

    This situation is resolved now and DID orders are working correctly. Please contact technical support if continue to experience any issue.

  • InvestigatingUTC

    We are aware of an issue in the customer portal while trying to purchase DID numbers from some cities, some of them will show the word "deprecated" or not have numbers available.

    Our team is currently investigating this case to resolve it as soon as possible.