VoIPms - Quebec Region DID Numbers – Incident details

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Quebec Region DID Numbers

ResolvedDegraded performance22 hours 53 minutes

Affected

Voice

Degraded performance from 3:14 PM to 2:08 PM

Inbound Calls

Degraded performance from 3:14 PM to 2:08 PM

  • ResolvedUTC

    Our carrier has confirmed the issue should be resolved by now. We continue monitoring closely to make sure the case is fully closed.

  • IdentifiedUTC

    Our team is still working closely with our upstream carrier to ensure service is restored to the affected areas as soon as possible. We’ll post more updates as they come.

  • InvestigatingUTC

    One of our upstream carriers is currently experiencing an issue affecting incoming calls to local DID numbers from the region of Quebec. You may experience issues like silence, dropped calls, or with connectivity while calling your DIDs.

    We are diligently working with our carrier in order to restore the service as soon as possible.