VoIPms - Special Service Codes 811, 511, 411, 311 – Incident details

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Special Service Codes 811, 511, 411, 311

Resolved
Degraded performance
Started about 1 year agoLasted 4 days

Affected

Voice

Degraded performance from 7:05 PM to 7:04 PM

Outbound Calls

Degraded performance from 7:05 PM to 7:04 PM

Updates
  • Resolved
    Resolved

    This issue is now resolved and our team is monitoring closely to make sure all services remain functional.

  • Identified
    Identified

    Our team is still working closely with the provider to ensure we can restore full functionality to the service as soon as possible. We’ll post more updates as they come.

  • Investigating
    Investigating

    One of our upstream carriers is currently experiencing an issue affecting outgoing calls to special Service dialing codes 811, 511, 411, 311.

    You may experience issues like silence, dropped calls, or connectivity issues while making calls. Our team is diligently working with the provider to restore the service as soon as possible.