VoIPms - Connection to POP Servers – Incident details

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Connection to POP Servers

Resolved
Operational
Started almost 4 years agoLasted about 1 hour

Affected

Voice

Operational from 3:32 PM to 4:17 PM

Inbound Calls

Operational from 3:32 PM to 4:17 PM

Outbound Calls

Operational from 3:32 PM to 4:17 PM

Updates
  • Resolved
    UTC
    Resolved

    Our team was able to identify an issue related to changes made on the backbone routes of the internet. We have made changes on our side in order to adjust and re-establish a successful connection for the areas affected.

  • Investigating
    UTC
    Investigating

    We are aware of reports of customers that are having issues connecting and registering to multiple POP servers. Our team is already investigating this issue.