VoIPms - Notice history

A service disruption has been identified that potentially affects you or your end users; details can be found below. 

Geographic Area and/or PSAPs Potentially Affected: 

FCC ID 1065 - Arapahoe County Sheriffs Office, CO

FCC ID 1066 - Archuleta County Combined Dispatch, CO

FCC ID 1070 - Pitkin County Regional Emergency Dispatch Center, CO

FCC ID 1073 - Aurora Public Safety Communications, CO

FCC ID 1076 - Baca County Sheriffs Office, CO

FCC ID 1080 - Bent County Sheriffs Office, CO

FCC ID 1083 - Black Hawk Police Department, CO

FCC ID 1085 - Boulder County Communications Center, CO

FCC ID 1086 - Boulder Police Communications Center, CO

FCC ID 1088 - Broomfield Police Department, CO

FCC ID 1093 - Fremont County Dispatch (Frecom), CO

FCC ID 1094 - Castle Rock Police Department, CO

FCC ID 1098 - Chaffee County Sheriffs Office, CO

FCC ID 1103 - Colorado Springs Police Department, CO

FCC ID 1104 - Colorado State Patrol-Alamosa, CO

FCC ID 1105 - Craig Regional Communication Center, CO

FCC ID 1108 - Colorado State University Police Department, CO

FCC ID 1110 - Cortez Police Department Dispatch, CO

FCC ID 1114 - Cripple Creek Police Department, CO

FCC ID 1115 - Crowley County Dispatch, CO

FCC ID 1121 - Delta County Sheriffs Office, CO

FCC ID 1122 - Denver 911 Communications Center, CO

FCC ID 1123 - University of Colorado Police Department, CO

FCC ID 1127 - Douglas Regional 911, CO

FCC ID 1129 - Durango-LaPlata Emergency Communications Center, CO

FCC ID 1135 - El Paso County Sheriffs Office, CO

FCC ID 1139 - Englewood Police Department, CO

FCC ID 1141 - Estes Park Police Department, CO

FCC ID 1145 - Federal Heights Police Department, CO

FCC ID 1153 - Ft Carson Fire Department, CO

FCC ID 1157 - Garfield County Emergency Communications Authority-GARCO, CO

FCC ID 1160 - Gilpin County Sheriffs Office, CO

FCC ID 1161 - Glendale Police Department, CO

FCC ID 1164 - Grand County Sheriffs Office, CO

FCC ID 1165 - Grand Junction Regional Communications Center, CO

FCC ID 1168 - Greenwood Village Police Department, CO

FCC ID 1169 - Gunnison Communications Center, CO

FCC ID 1179 - Jackson County Communications Dispatch Center, CO

FCC ID 1184 - Kit Carson County Dispatch Board, CO

FCC ID 1187 - La Junta Police Department, CO

FCC ID 1192 - Lake County Sheriffs Office, CO

FCC ID 1196 - Larimer County Sheriffs Office, CO

FCC ID 1202 - Lincoln County Sheriffs Office, CO

FCC ID 1204 - Littleton Police Department, CO

FCC ID 1207 - Longmont Emergency Communications, CO

FCC ID 1209 - Loveland Police Department, CO

FCC ID 1219 - Western Colorado Regional Dispatch Center, CO

FCC ID 1222 - Morgan County Communications Center, CO

FCC ID 1240 - Park County Communications Center, CO

FCC ID 1242 - Parker Police Department, CO

FCC ID 1244 - Phillips County Communication Center, CO

FCC ID 1248 - Prowers County Communications, CO

FCC ID 1250 - Pueblo County Sheriffs Office, CO

FCC ID 1251 - Pueblo Police Department, CO

FCC ID 1252 - Rangely Police Department, CO

FCC ID 1255 - Rio Blanco County Sheriffs Office, CO

FCC ID 1257 - Rocky Ford Communications Center, CO

FCC ID 1258 - Routt County Communications Center, CO

FCC ID 1262 - San Miguel County Sheriffs Office, CO

FCC ID 1264 - Sedgwick County Communications Center, CO

FCC ID 1270 - Southern Ute Tribal Police Department, CO

FCC ID 1274 - Summit County Communications Center, CO

FCC ID 1275 - Teller County Sheriffs Office, CO

FCC ID 1281 - Vail Public Safety Communications Center-VPSCC, CO

FCC ID 1283 - Huerfano Emergency Dispatch, CO

FCC ID 1286 - Washington-Yuma Combined Communications, CO

FCC ID 1287 - Weld County Regional Communications Center, CO

FCC ID 1289 - Westminster Police and Fire Department, CO

FCC ID 1293 - Woodland Park Police Department, CO

FCC ID 7985 - Fort Collins 911 (AKA FC911), CO

FCC ID 7986 - Sterling Emergency Communications Center, CO

FCC ID 8226 - Thornton Emergency Communications Center, CO

FCC ID 8519 - SANJCO, CO

FCC ID 8566 - Jefferson County Communications Authority - Arvada - 102, CO

FCC ID 8566 - Jefferson County Communications Authority - Arvada, CO

FCC ID 8566 - Jefferson County Communications Authority - Clear Creek - 937, CO

FCC ID 8566 - Jefferson County Communications Authority - Golden - 104, CO

FCC ID 8566 - Jefferson County Communications Authority - Golden, CO

FCC ID 8566 - Jefferson County Communications Authority - Lakewood - 105, CO

FCC ID 8566 - Jefferson County Communications Authority - Lakewood, CO

FCC ID 8566 - Jefferson County Communications Authority - Wheat Ridge - 107, CO

FCC ID 8566 - Jefferson County Communications Authority - Wheat Ridge, CO

FCC ID 8566 - Jefferson County Communications Authority, CO

Impact of the issue:

An issue potentially impacting emergency services to the PSAPs listed above has been identified.

A service disruption has been identified that potentially affects you or your end users; details can be found below.   

Geographic Area and/or PSAPs Potentially Affected: 

FCC ID 1735 - Conyers E9-1-1, GA

Impact of the issue: 

PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information, Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line

We’ll continue providing updates regularly and as soon as they become available.

A service disruption has been identified that potentially affects you or your end users; details can be found below.   

Geographic Area and/or PSAPs Potentially Affected: 

Impacted PSAPs:
FCC ID 1710 - Brooks County 9-1-1, GA

Impact of the issue: 

Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line, PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information

We’ll continue providing updates regularly and as soon as they become available. 

We are investigating an issue with the Customer Portal. This issue does not affect calls, SMS, fax or any other active service functionality. Our team is working diligently to resolve this situation as soon as possible. We apologize for any inconvenience this may cause.
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Nous investiguons une problématique avec le portail client. Ce problème n'affecte pas les appels, SMS, fax ou toute autre fonctionnalité. Notre équipe travaille avec diligence pour résoudre cette situation dans les plus brefs délais. Nous nous excusons pour tout dérangement que cela pourrait causer.

Our London server is currently unreachable. Our team has engaged the data center to learn more about this issue and we will post updates as they come. In the meantime, we have routed all the traffic to a back-up server.

We are investigating an issue with the Customer Portal. This issue does not affect calls, SMS, fax or any other active service functionality. Our team is working diligently to resolve this situation as soon as possible. We apologize for any inconvenience this may cause.

A service disruption has been identified that potentially affects you or your end users; details can be found below.   

Geographic Area and/or PSAPs Potentially Affected: 

• FCC ID 1579 - Public Safety Communications, FL

• FCC ID 1600 - Ocala Police Department, FL

Impact of the issue: 

An issue potentially impacting emergency services to the PSAPs listed above has been identified.
Our emergency service provider has gathered to investigate.
Next update in one hour.

We’ll continue providing updates regularly and as soon as they become available. 

A service disruption has been identified that potentially affects you or your end users; details can be found below.   

Geographic Area and/or PSAPs Potentially Affected: 

FCC ID 5840 - Warm Springs Police Department, OR

Impact of the issue: 

PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information, Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line

We’ll continue providing updates regularly and as soon as they become available. 

A service disruption has been identified that potentially affects you or your end users; details can be found below.   

Geographic Area and/or PSAPs Potentially Affected: 

FCC ID 6537 - Denton County Sheriffs Department, TX
FCC ID xxxx - Denco Training Center, TX
FCC ID 6538 - Denton Police Department, TX
FCC ID 6580 - Flower Mound Police Department, TX
FCC ID 6648 - Highland Village Police Department, TX
FCC ID 6729 - Lewisville Police Department, TX
FCC ID 6858 - Roanoke Police Department, TX
FCC ID 6945 - Texas Women`s University, TX
FCC ID 6946 - The Colony Police Department, TX
FCC ID 6956 - University Of North Texas Police Department, TX 

Impact of the issue: 

Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line, PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information 

We’ll continue providing updates regularly and as soon as they become available. 

A service disruption has been identified that potentially affects you or your end users; details can be found below. 

Geographic Area and/or PSAPs Potentially Affected: 

FCC ID 4921 - Isleta Pueblo Tribal Police Department, NM

FCC ID 4900 - Bernalillo County Emergency Communications Department, NM

FCC ID 4896 - Albuquerque Police Department Emergency Communications Center, NM

FCC ID 4905 - Catron County Sheriffs Department, NM

FCC ID 4906 - Pecos Valley Regional Communications Center, NM

FCC ID 8727 - Cibola Regional Communication Center, NM

FCC ID 4950 - Raton Police Department, NM

FCC ID 4909 - Clovis Police Department, NM

FCC ID 4911 - De Baca County Regional Emergency Communications Center, NM

FCC ID 4937 - Mesilla Valley Regional Dispatch Authority, NM

FCC ID 8750 - White Sands Missile Range Control Central, NM

FCC ID 4912 - Regional Emergency Dispatch Authority, NM

FCC ID 4904 - Carlsbad Police Department, NM

FCC ID 4915 - Grant County Regional Dispatch Authority, NM

FCC ID 8184 - Guadalupe County Emergency Communications, NM

FCC ID 4918 - Hidalgo County Central Dispatch, NM

FCC ID 8313 - Lea County Communication Authority, NM

FCC ID 4955 - Ruidoso Police Department, NM

FCC ID 4928 - Lincoln County Sheriffs Department, NM

FCC ID 4929 - County of Los Alamos, NM

FCC ID 4933 - Luna County Central Dispatch, NM

FCC ID 4989 - Zuni Tribal Police Department, NM

FCC ID 4935 - McKinley County Metropolitan Dispatch Authority, NM

FCC ID 8830 - Tularosa Basin Regional Dispatch Authority, NM

FCC ID 8830 - Tularosa Basin Regional Dispatch Authority - Alamogordo - 2038, NM

FCC ID 4947 - Tucumcari-Quay Regional Emergency Communications Center, NM

FCC ID 4913 - Espanola-Rio Arriba 9-1-1 Center, NM

FCC ID 4923 - Jicarilla Apache Nation Police Department, NM

FCC ID 4945 - Portales Communications Center, NM

FCC ID 4960 - Sandoval County Regional Emergency Communications Center, NM

FCC ID 4952 - City of Rio Rancho Emergency Communications Center, NM

FCC ID 4941 - Navajo Police Department - Shiprock District, NM

FCC ID 4956 - San Juan County Communications Authority, NM

FCC ID 4926 - Las Vegas City Police Department, NM

FCC ID 4974 - NM-DPS D2-D7 Las Vegas, NM

FCC ID 4965 - Santa Fe Regional Emergency Communications Center, NM

FCC ID 4967 - Sierra County Regional Dispatch Authority, NM

FCC ID 4969 - Socorro Police Department, NM

FCC ID 4980 - Taos Central Dispatch, NM

FCC ID 4951 - Town of Red River, NM

FCC ID 4985 - Torrance County 9-1-1, NM

FCC ID 4908 - Clayton Police Department, NM

FCC ID 4988 - Valencia Regional Emergency Communications Center, NM

Impact of the issue:

PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information, Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line.

Our Chicago 4 server is currently unreachable. Our team has engaged the data center to learn more about this issue and we will post updates as they come. In the meantime, we have routed all the traffic to a backup server.
We are currently investigating this incident.We are currently investigating this incident.

Our API system is currently unreachable, we are already investigating this issue.

Our apologies for any inconvenience you may experience as a result.

A service disruption has been identified that potentially affects you or your end users; details can be found below. 

Geographic Area and/or PSAPs Potentially Affected: 

FCC ID 8483 - Adams County E911, MS

FCC ID 3970 - Amite County Sheriffs Department, MS

FCC ID 3985 - Claiborne County Sheriffs Department, MS

FCC ID 3992 - Copiah County EOC, MS

FCC ID 3994 - Covington County E-911 Dispatch Center, MS

FCC ID 4074 - Petal Police Department, MS

FCC ID 4010 - Hattiesburg Police Department, MS

FCC ID 3998 - Forrest County Sheriffs Office, MS

FCC ID 4000 - Franklin County Sheriffs Office, MS

FCC ID 4002 - George County Board of Supervisors, MS

FCC ID 4003 - Greene County Sheriffs Office, MS

FCC ID 4008 - Hancock County Central Dispatch, MS

FCC ID 4024 - Jackson Police Department, MS

FCC ID 4014 - Hinds County Sheriffs Department, MS

FCC ID 3989 - Clinton Police Department, MS

FCC ID 8308 - Byram Police Department, MS

FCC ID 8864 - Mississippi Capitol Police Department, MS

FCC ID 4019 - Humphreys County Sheriffs Department, MS

FCC ID 4025 - Jasper County Sheriffs Office, MS

FCC ID 4026 - Jefferson County Sheriffs Department, MS

FCC ID 4027 - Jefferson Davis County Sheriffs Office, MS

FCC ID 4028 - Jones County Emergency Operations Center, MS

FCC ID 4033 - Lamar County Emergency Communications, MS

FCC ID 4038 - Lawrence County Sheriff, MS

FCC ID 4040 - Leake County Communications Center, MS

FCC ID 4044 - Lincoln County Sheriffs Office, MS

FCC ID 4085 - Ridgeland Police Department, MS

FCC ID 4049 - Madison Police Department, MS

FCC ID 4048 - Madison County Sheriffs Office, MS

FCC ID 3979 - Canton Police Department, MS

FCC ID 8848 - Gluckstadt Police Department, MS

FCC ID 4050 - Marion County Sheriffs Office, MS

FCC ID 3991 - Columbia Police Department, MS

FCC ID 3984 - Choctaw 9-1-1, MS

FCC ID 4060 - Newton County Emergency Management Agency E9-1-1, MS

FCC ID 4072 - Pearl River County Sheriffs Department, MS

FCC ID 4073 - Perry County Sheriffs Department, MS

FCC ID 4052 - McComb-Pike Central Dispatch, MS

FCC ID 4083 - Richland Police Department, MS

FCC ID 4071 - Pearl Police Department, MS

FCC ID 3997 - Flowood Police Department, MS

FCC ID 3977 - Brandon Police Department, MS

FCC ID 4082 - Rankin County Sheriffs Office, MS

FCC ID 4087 - Scott County Sheriffs Office, MS

FCC ID 4089 - Simpson County Sheriffs Office, MS

FCC ID 4090 - Smith County Sheriffs Office, MS

FCC ID 4093 - Stone County 9-1-1, MS

FCC ID 4102 - Walthall County Sheriffs Office, MS

FCC ID 4101 - Vicksburg-Warren E9-1-1, MS

FCC ID 4106 - Wayne County Sheriffs Office, MS

FCC ID 4108 - Wilkinson County Sheriffs Office, MS

FCC ID 4111 - Yazoo County E9-1-1, MS

Impact of the issue:

PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information, Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line.