VoIPms - Montreal Servers – Incident details

Experiencing partial outage

VoIP.ms Status Page
This page is dedicated to providing all updates about VoIP.ms service availability and scheduled maintenances

Montreal Servers

Identified
Major outage
Started about 3 hours ago

Affected

Point of Presence: Canada

Major outage from 2:31 PM to 12:00 AM

Montreal 01, QC

Major outage from 2:31 PM to 12:00 AM

Montreal 02, QC

Major outage from 2:31 PM to 12:00 AM

Montreal 03, QC

Major outage from 2:31 PM to 12:00 AM

Montreal 04, QC

Major outage from 2:31 PM to 12:00 AM

Montreal 05, QC

Major outage from 2:31 PM to 12:00 AM

Updates
  • Update
    Update

    We have rerouted traffic on our servers to ensure calls can continue connecting while we work to fully resolve the issue.

  • Identified
    Identified

    At this time, we observe this issue affecting all Montreal Servers.

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently aware of a network issue affecting the quality of the calls placed from our Montreal Servers.

    You may experience issues like dropped calls, choppy voices, silence, busy tone, calls won’t connect, high latency or intermittent connectivity with the server.

    We reached our provider to learn more about this issue and push for a solution.

    We’ll provide more updates as soon as they are available.