VoIPms - Emergency Services - PSAP Incident Notification – Incident details

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Emergency Services - PSAP Incident Notification

Resolved
Major outage
Started 3 days agoLasted about 1 hour

Affected

Voice

Major outage from 5:01 PM to 6:22 PM

Emergency Services (e911)

Major outage from 5:01 PM to 6:22 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    A service disruption has been identified that potentially affects you or your end users; details can be found below.   

     

    Geographic Area and/or PSAPs Potentially Affected: 

    Impacted PSAPs:
    FCC ID 1710 - Brooks County 9-1-1, GA

     

    Impact of the issue: 

    Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line, PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information

     

    We’ll continue providing updates regularly and as soon as they become available.