VoIPms - Emergency Services - PSAP Incident Notification – Incident details

A service disruption has been identified that potentially affects you or your end users; details can be found below.   

Geographic Area and/or PSAPs Potentially Affected: 

FCC ID 692 - Del Norte County Sheriffs Department, CA

FCC ID 534 - Arcata Police Department, CA Not Impacted
FCC ID 623 - CHP-Humboldt CC-Crescent City, CA Not Impacted
FCC ID 623 - CHP-Humboldt CC-Garberville, CA Not Impacted
FCC ID 623 - CHP-Humboldt CC-Humboldt, CA Not Impacted
FCC ID 758 - CSU Humboldt Police Department, CA Not Impacted
FCC ID 692 - Del Norte County Sheriffs Department, CA Not Impacted
FCC ID 715 - Eureka Police Department, CA Not Impacted
FCC ID 726 - Fortuna Police Department, CA Not Impacted
FCC ID 757 - Humboldt County Sheriffs Department, CA Not Impacted

Impact of the issue: 

No additional affected PSAPs have been identified. Ticket has been opened with the circuit provider(s). Alternate routing has been implemented where noted below. Impact has been mitigated. There is currently no impact to services. Our emergency service provider continue to work towards final restoration of services. Calls destined for Del Norte County Sheriffs Department - CA are being answered by Humboldt County Sheriffs Department - CA.  
Next update will be provided in two hours or when more information becomes available.