VoIPms - Recordings and Transcriptions unavailable – Incident details

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Recordings and Transcriptions unavailable

Resolved
Degraded performance
Started about 1 year agoLasted about 1 hour

Affected

Voice

Degraded performance from 2:54 AM to 3:58 AM

Call Recording

Degraded performance from 2:54 AM to 3:58 AM

Call Transcription

Degraded performance from 2:54 AM to 3:58 AM

Voicemail Transcription

Degraded performance from 2:54 AM to 3:58 AM

Call Conference

Degraded performance from 2:54 AM to 3:58 AM

Conference Recording

Degraded performance from 2:54 AM to 3:58 AM

Updates
  • Resolved
    UTC
    Resolved

    This issue has been resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating an incident affecting calls, voicemail and conference recordings and transcriptions.

    Our apologies for any inconvenience you may experience as a result of this incident.