Server Unreachable - Chicago 1 - Incident details - VoIPms - Status

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Server Unreachable - Chicago 1

Resolved

Partial outage

Started over 1 year ago2024-10-30Lasted about 4 hours13:13:5417:17:56UTC

Affected

Point of Presence: United States

Chicago 1, IL

Updates

Resolved
2024-10-30 at 17:17:56UTC
Resolved
2024-10-30 at 17:17:56UTC
Our server is reachable and fully functional again. Should you experience any related issue, please contact our support staff.
Thank you for your understanding
Identified
2024-10-30 at 15:30:02UTC
Identified
2024-10-30 at 15:30:02UTC
Our providers have identified a power issue at their data center.
A team is on-site and actively working to resolve the issue. We will provide updates as soon as more information becomes available.
Investigating
2024-10-30 at 13:13:54UTC
Investigating
2024-10-30 at 13:13:54UTC
Our Chicago 1 server is currently unreachable. Our team has engaged the data center to learn more about this issue and we will post updates as they come. In the meantime, we have routed all the traffic to a back-up server.
We are currently investigating this incident.