VoIPms - Live Chat and Ticket system – Incident details

Emergency Services (e911) experiencing degraded performance

VoIP.ms Status Page
This page is dedicated to providing all updates about VoIP.ms service availability and scheduled maintenances

Live Chat and Ticket system

Resolved
Major outage
Started about 1 year agoLasted about 3 hours

Affected

Support

Major outage from 6:15 PM to 9:38 PM

Online Chat

Major outage from 6:15 PM to 9:38 PM

Ticket System

Major outage from 6:15 PM to 9:38 PM

Updates
  • Resolved
    Resolved

    The provider has applied a fix for this issue and both Live chat and Ticket system are fully operational.

    We apologize for any inconvenience this may have caused.

  • Identified
    Identified

    Our provider is currently working on deploying a fix for this issue.

    We continue working closely with them.

  • Investigating
    Investigating

    Our Chat and Tickets service provider is currently experiencing an issue affecting our support platform. Live Chat and Tickets are unavailable for the moment. We are following this issue closely and we’ll update this tracker as soon the case is resolved.