This page is dedicated to providing all updates about VoIP.ms service availability and scheduled maintenances
Call Detail Records
Resolved
Partial outage
Started 4 months ago Lasted about 10 hours
Affected
VoIP.ms Platform
Call Detail Records
Payment Platform
Voice
Call Transcription
Voicemail Transcription
Updates
Resolved
Resolved
At this time, the affected services (Call Detail Records, Account Balance, and Transcriptions) are back to their normal behavior.
Should you experience any related issues, please contact our support staff.
Thank you for your patience.
Identified
Identified
As a result of the issue affecting the functionality of the Call Detail Records, we confirm that at this moment Account Balance and Transcription services (Calls / Voicemail / Conference) are not getting updated in real-time.
Once the issue is fully resolved, the deposits and transcriptions will be updated accordingly.
Our team continues working diligently on resolving this issue. Thank you for your patience.
Investigating
Investigating
We are currently experiencing an issue with our CDR causing it to have a delay in the response time and to reflect new calls.
Our team is working to repair this as soon as possible.
We apologize for any inconvenience this may cause.
