A service disruption has been identified that potentially affects you or your end users; details can be found below.
Geographic Area and/or PSAPs Potentially Affected:
FCC ID# 2437 - Southwest Central 9-1-1 System, IL: 170310093
Impact of the issue:
Initial: An issue potentially impacting emergency services to the PSAPs listed above has been identified.
Our emergency service provider Incident Team has gathered to investigate. Due to a change, only Dish Wireless callers are getting no audio when trying to call to this PSAP.
Final: Due to a change, only Dish Wireless callers were getting no audio when trying to call to this PSAP. Service has been restored. Successful test calls have been completed. Incident closed.
