Servers Unreachable - Dallas-1, Dallas-2, International - Incident details - VoIPms - Status

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Servers Unreachable - Dallas-1, Dallas-2, International

Resolved

Major outage

Started 8 days agoLasted 31 minutes

Affected

Point of Presence: United States

Dallas 1, TX

Dallas 2, TX

Updates

Resolved
2025-06-17 at 21:18:56
Resolved
2025-06-17 at 21:18:56
Our servers are reachable and fully functional again. Should you experience any related issue, please contact our support staff.
Thank you for your understanding.
Identified
2025-06-17 at 21:02:04
Identified
2025-06-17 at 21:02:04
Our providers have identified a power issue at their data center.
Their team is on-site and actively working to resolve the issue as soon as possible. We will provide updates as soon as more information becomes available.
Investigating
2025-06-17 at 20:47:31
Investigating
2025-06-17 at 20:47:31
Our Dallas-1, Dallas-2, and the International (intl.voip.ms) servers are currently unreachable. Our team has engaged the data center to learn more about this issue, and we will post updates as they come. In the meantime, we have routed all the traffic to a back-up server.
We are currently investigating this incident.