VoIPms - Calls to Puerto Rico – Incident details

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Calls to Puerto Rico

Resolved
Degraded performance
Started over 2 years agoLasted 14 days

Affected

Voice

Degraded performance from 5:12 PM to 10:32 PM

Outbound Calls

Degraded performance from 5:12 PM to 10:32 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue is now resolved and our team is monitoring closely to make sure all services remain functional.

  • Update
    UTC
    Update

    Our team continues working diligently to resolve this issue as swiftly as possible.

  • Identified
    UTC
    Identified

    We are currently addressing an issue that is affecting calls to Puerto Rico. You may encounter difficulties while attempting to connect your calls, as well as a situation where your calls may display a caller ID number from Russia.
    Rest assured, our dedicated team is actively working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding.