VoIPms - Montreal Servers Connectivity – Incident details

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Montreal Servers Connectivity

ResolvedDegraded performance4 hours 44 minutes

Affected

  • ResolvedUTC

    Our server provider identified and resolved an issue with their internet-routing infrastructure. As of this moment, we received confirmation that connectivity is fully restored. Please reach out to technical support if you continue to experience any issue.

  • InvestigatingUTC

    We are currently aware of a network issue affecting the connectivity of all our Montreal Servers.

    You may experience issues like dropped calls, choppy voices, silence, busy tone, calls won’t connect, high latency or intermittent connectivity with the server.

    We reached our provider to learn more about this issue and push for a solution.

    We’ll provide more updates as soon as they are available.