Some Toronto servers experience issues - Incident details - VoIPms - Status

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Some Toronto servers experience issues

Resolved

Major outage

Started over 3 years ago2023-05-06Lasted 34 minutes2023-05-0611:26:1711:59:56UTC

Affected

Point of Presence: Canada

Toronto 06, ON

Toronto 07, ON

Toronto 08, ON

Toronto 09, ON

Updates

Resolved
2023-05-06 at 11:59:56UTC
Resolved
2023-05-06 at 11:59:56UTC
This issue was caused by a network error on our provider's side. This has been fixed now and the re-routing has been canceled, all should be working normally now.

We apologize for the inconvenience.
Investigating
2023-05-06 at 11:26:17UTC
Investigating
2023-05-06 at 11:26:17UTC
Our servers Toronto 06, Toronto 07, Toronto 08, and Toronto 09 are currently unreachable. We have engaged communication with our providers to learn what he issue is, meanwhile, we have re-routed traffic from those POPs to other ones, please be patient.

We will provide updates as soon as possible.

Regards