VoIPms - Emergency Services (e911) – Incident details

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Emergency Services (e911)

Resolved
Degraded performance
Started 6 days agoLasted 10 minutes

Affected

Voice

Degraded performance from 4:28 AM to 4:38 AM

Emergency Services (e911)

Degraded performance from 4:28 AM to 4:38 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    A service disruption has been identified that potentially affects you or your end users; details can be found below.   

     

    Geographic Area and/or PSAPs Potentially Affected: 

    FCC ID 4856 - Somerset County Communications, NJ: 340350003

     

    Impact of the issue: 

    Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line, PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information 

     

    We’ll continue providing updates regularly and as soon as they become available.